注意:由於平臺增長非常迅速,我們無法手動翻譯平臺的整個內容。 內容以英文輸入並自動翻譯。 如果文本中由於自動翻譯而出現錯誤,我們深表歉意。 由於我們正在努力説明不斷增長的國際社區 Oziway 使用者,我們認為,向許多人提供多種語言的內容比省略許多人更為重要,至少以一種大多數正確的方式(即使它有錯誤)。"。我們將嘗試修復最明顯的翻譯錯誤。

FAQ - Frequently Asked Questions

On this page you will find the most commonly asked questions, and their answers

Table of Contents (click to view the requested topic)

Customers

What is an Online Payment, and what is an Offline payment

If you are a Buyer and you made a purchase with an Online payment, you are paying the money to Oziway Payment Services. The Seller will receive the money after they deliver the Product to you. If you are buying an Item with an Offline payment method, then the Seller will expect that you pay them outside the Oziway system (like a bank transfer, cash on delivery or other methods). The Seller will tell you how they want to receive the money, and when (before or after delivery). We have also made available a way for users to transfer money between themselves using the Oziway Wallet, so the Seller might also ask you to make the payment directly to their Oziway Wallet

 

How to pay for an order

If you are a Buyer and you made a purchase with an Online payment, you will need to pay for it. Login to your Dashboard, and click on My Orders. Next click on the order which you would like to pay for. You will see the possible payment methods, choose the preferred payment method and pay for the order. You will be redirected to the chosen payment method gateway (website)

 

Who Delivers the purchased Products to you

The Seller delivers the items to you. The contact details to the Seller are on the item card [Seller Details], you can also write to the Seller using the Messenger app which has a built in translation functionality, this will make things easier even is the Seller speaks a different language

 

Why can I not pay for some items online

You can not pay for an item online, because the Seller has chosen to sell you an item after receiving payment directly from you by an offline payment method, maybe cash or bank transfer. If you would like to pay for the item to us, please tell the Seller to add the item with an online payment method. He should enter the product again with an online payment method or he should change the existing item to online payment. Additionally, you can choose to send the money to the Seller using the Wallet module, in which case the Seller also receives the funds quickly online

 

How much does it cost to make a payment in the Oziway system?

Just like with Payouts, we also need to cover the costs of Payins (Payments to us, you making a payment to the Oziway system). For this, we need to charge an administration fee of 5% of the amount being paid.
The paid amount will be increased by the administration fee. We need this fee to pay for costs of payment gateways or banks that charge us this fee

example:

column #1: Amount you want to pay to the Seller

column #2: Administration fee

column #3: Amount that you will actually pay

#1#2#3
100 USD5 USD105 USD

 

Is Oziway a safe marketplace

As with all internet ecommerce marketplaces, you should taker precaution who you send money to. Try to deal with Sellers who have the best reputation
To increase the chance of positive Buyer experience, we have introduced 3 tools to help the Buyers
1) the Customer Protection Programme, where we release the funds to the Seller after we know, that you received your item. 2) the Verified Seller Programme where a Seller to be verified and receive the Verified Seller icon, needs to send us all formal documents and photos of the factory, to prove that they are running a legitimate business 3) the Promotes promote those Sellers which they know are safe (they have promoted these Sellers before and are like a trusted third party. This is unique in Oziway

 

What is the Customer Protection Programme

You can buy any product or service listed with Oziway, and pay directly to the Seller using a Bank transfer or other means. However, if you would like to pay Online for these products, you can do so, and in such cases, we will release the funds to the Seller after we are sure that You received the Product. Even though the items will be delivered by the Seller of the product, we will need to know from you when You receive the item. If you do not tell us about the status of the delivery, we will assume that you received it after 7 days of estimated delivery time. Tell us if there is a problem with the delivery.
To increase the chance of positive Buyer experience, we also advise Sellers to join our Verified Seller programme. For a Seller to be verified, they need to send us all formal documents and photos of the factory, to prove that they are running a legitimate business

 

Promoters

How Much Can a Promoter Earn with Oziway

It depends on two things:

- How well you promote your website or the items
- How well you grow your organization

But from our experience, we feel confident that Promoters that follow our steps should earn 50 USD per month or more, just on the small retail transactions. And then there are the large wholesale deals which are worth a lot more money

In Oziway, you can receive an Active Commission and a Passive Commission. Grow your organization, invite others, and when you hear that someone needs an Item which is available on Oziway, invite them to buy the item from Your website

By promoting your website and the Items published there, you will earn an Active Commission from the sales. By growing your organization (so that others earn an Active Commission), you will earn a Passive Commission

Grow your organization by inviting others to register from your website, and tell your friends in your organization to grow their organizations also. This will be the basis for Passive Commissions for you and your friends

The secret of success in Oziway: Grow your Organization by inviting Promoters and Customers

How can I start promoting

To start Promoting, you first have to register at Oziway (its free), and then you need to setup your free website which will feature products and categories chosen by you for promotion on the internet. When someone decides to make a purchase on your website, you dont need to send or sell anything - the Seller of the purchased product does that and once we receive the commission from the Seller, you receive your part of the commission (a part of that commission is also paid to the recruiter that invited you to the Oziway community
Read more here

 

Does it cost anything to be a promoter on Oziway

Oziway is free for Promoters. Being a part of our Promoter community does not cost you anything. You are not obligated to do anything. You can earn additional money by promoting offers listed by Sellers on Oziway. If someone buys something from your website (this product or service is delivered by the Seller and we receive a commission from the Seller), then you receive a large part of that commission. The person that invited you to Oziway will also receive a small part of that commission, just like you will receive a small part of the commission of each Promoter that you invited into Oziway. So keep promoting and keep inviting!

 

How to setup my website for Promoting

When you register in Oziway, you first need to setup your account. Fill in your telephone number, email address, marketing messages and choose your product categories, and also choose your country of choice (where you intend to promote the store). Its best to use the same email address that you use in PayPal, or mobile phone that you use in WeChat (China), as these are the accounts that we will be making payouts to. You receive from us your own “internet store” address full of products within the categories that you have chosen. You can change your profile and choose different categories at any time

All the products within the categories that you have chosen, get automatically added to your store. If you have configured your store to include entire categories of items, if new items are added to those categories, they will appear in your store automatically. If you have chosen specific items to appear in your store, new items will not appear automatically

 

How can I promote items added by a specific Seller

Setting up your personal website to feature a specific sellers products is easy. Read more here

 

Who Delivers the Products to the Buyer

The Seller delivers the items - don’t worry, you the Promoter don’t have to send any item to anyone. All you do is promote your Oziway link. It is the Seller that sends the item, collects the money and pays the commission to Oziway so that we can pay you

 

Active Commission

Active Commission is what you earn when your promotion directly results in a transaction being made. You told someone about your website and that person bought the item. As soon as we receive the commission from the Seller, we pay most of it to you. Your commission is then called 1st level commission. A small part of that commission will stay in Oziway and also we will pay the Promoter that invited you to Oziway

 

Passive Commission

Passive Commission is what you earn when you invite a friend to be a Promoter in Oziway, and that friend promotes their own store or product which results in a transaction being made. The friend told someone about their website and that someone bought the item. As soon as we receive the commission from the Seller, we pay most of the commission to your friend, but you also receive a small part of the commission for growing your organization. Your commission is then called the 2nd level commission and your friends commission is called the 1st level commission. A small part of the commission will stay in Oziway

 

Make Your Organization International

In Oziway there are no boundaries. Even though it makes more sense to Promote the products in your home country to your friends, you can recruit Promoters around the world. And the more promoters are in your organization, the better chance you will have of receiving attractive passive income

 

Promote professionally on Oziway

From time to time, we will have special, high income “premium” projects. We will contact directly those Promoters that have a track record of good organization growth

 

How can I create a custom offer for my customer

We have made available a quotation system that you can use to send individual quotations to your customers. Read more here

 

How you receive your commission

All commissions are calculated from USD and then paid out to your Bank account or PayPal or WeChat or even Western Union in your national currency

After a completed transaction that you promoted (or a friend that you invited to Oziway), the commission amount (Active or Passive) is added to your balance in the Oziway Wallet. To receive your money, you have to make a Withdrawal Request from the Oziway Wallet. Tell us if you want us to pay you to a Bank Account, or Wechat, or PayPal or a Western Union office

 

Do any forms or documents need to be filled out before the payout

We require an online form to be filled out (Tax Verification Form) so that we know where you are from (in which country you pay taxes) This form is available on your Business Dashboard. We pass that information to Oziway Payment Services (as defined in the Agreement) for Payment processing

 

 

Sellers

Does it cost anything to be a seller on Oziway

Adding items to Oziway is free. Being a part of our Seller community does not cost you anything if we don’t sell anything for you. You can list all your products and if you dont sell anything on Oziway, you will not pay anything. The only payments that you will be obligated to pay, are the commissions that you declare to pay for the sale of each one of your Items. You tell us how much you can pay from the sale that we make for you

 

What is a Verified Seller and how to become verified

A verified seller is a Seller which has been verified by Oziway as being a safe and trustworthy business partner. Being verified means that you can add products with an Online Payment easier, and people will trust you as a Seller. Once you become a verified seller, you receive the Verified Seller badge on your item page, and you are able to add items with an Online Payment without the need for verification of the items. To become a Verified Seller, we need to know who you are, we will need your company documents and possibly proof that you have an office or a factory.
If you want to become a Verified Seller, please contact us by requesting further information from your Business Dashboard. We will send you details of what information you need to provide to us

 

How to make my item available in many countries

To make your item available in many countries, you need to add is as a Global Offer. A global offer is an item which is able to be delivered by the You to a Buyer anywhere in the world. It is entered on Oziway as a Global Offer and then it becomes available on all Oziway pages, in all different currencies (calculated automatically) and translated automatically into many languages. If the item is a physical product, then it will have to be sent to the Buyer in another country. If the item is a digital one (to be downloaded), then obviously it is not shipped, and it becomes available immediately after purchase

 

How can I receive a payment for my items that are sold with an Online payment

Go to the electronic Wallet module and click the Withdrawal button. Enter your account details and amount and wait for the payment. Payments are made once per month. Obviously you can not withdraw more than what is in your Wallet

 

When adding an item, what does [days needed for verification] mean

It means that the you, the Seller, need this many days to finalize the transaction. You need to receive money from the Buyer (or information from Oziway that the Buyer paid online), and send the item

 

When adding an item, what does [Approximate Delivery Time] mean

This is how much time the You the Seller need to deliver the item, the delivery time will be approximate because it depends on where the product is going to be sent. This information is displayed on the item page

 

When adding an item with an online payment, do my products need to be verified ?

If you are a Verified Seller, the items are not verified, they become published immediately after you add them. If you are not a Verified Seller, they need to be verified (on the screen) by Oziway staff to make sure that they comply with the Terms and Conditions of our platform

 

When adding an item why does Oziway ask me to enter the price in USD

The USD price needs to be used if the item is available for delivery in many countries, because from that USD price we automatically calculate all the other currencies, using daily updates by xe.com

 

How can I add items which my factory exports

We have added the possibility to publish items available in wholesale quantities. These are added without specific prices, just a price range. You can post a minimum order quantity and a price range, and then when a Buyer is interested, you can negotiate the conditions of the transaction using the Oziway Messenger system which has a translation functionality which is helpful when the Seller and Buyer speak different languages. Read more here

 

How To Sell Products

If you want to offer a product or service, go to the Oziway page in your country (or the global Oziway.com page) and login to your Business Dashboard. There you will find an option to [Add an Item]. Adding an item is FREE. It does not cost you anything to add the item to our database. All that you need is to specify the % commission that you will pay to Oziway after your item is promoted and a Buyer pays for it. We need this payment so that we can pay the Promoters. You only pay the % commission once you receive the payment from the customer and deliver the item to the customer

常見問題解答 - 常見問題

在此頁面上,您將找到最常問的問題,以及他們的答案

目錄(按一下以查看請求的主題)

客戶

什麼是線上付款,什麼是離線付款

如果您是買家,並且使用線上付款進行了購買,您是在向 Oziway 支付服務處付款。賣方在將產品交付給您後將收到款項。如果您購買的專案使用離線付款條件,則賣方將期望您在 Oziway 系統之外付款(如銀行轉帳、貨到付款或其他方法)。賣方將告訴您他們希望如何收到資金,以及何時(交貨前或交付後)。我們還為使用者提供了使用 Oziway 電子錢包在他們之間轉帳的方式,因此賣方可能還會要求您直接向其 Oziway 電子錢包付款

 

如何支付訂單

如果您是買家,並且您使用線上付款進行了購買,則需要支付。登錄到儀表板,然後按一下"我的訂單"。接下來,按一下您要支付的訂單。您將看到可能的付款條件,選擇首選付款條件並支付訂單。您將被重定向到所選的付款條件閘道(網站)

 

誰將購買的產品交付給您

賣方將物品交付給您。賣方的連絡方式是在專案卡[賣方詳細資訊],您也可以寫信給賣方使用信使應用程式,它有一個內置的翻譯功能,這將使事情更容易,甚至是賣方講不同的語言

 

為什麼我不能在網上支付一些專案

您無法線上支付商品,因為賣方選擇在通過離線付款條件(可能是現金或銀行轉帳)直接從您那裡獲得付款後將商品賣給您。如果您想向我們支付該專案,請告訴賣方添加該專案與線上付款條件。他應該再次使用線上付款條件輸入產品,或者將現有專案更改為線上支付。此外,您可以選擇使用"錢包"模組將資金髮送給賣方,在這種情況下,賣方還可以線上快速收到資金

 

在 Oziway 系統中付款需要多少錢?

就像支付一樣,我們還需要支付Payins的費用(付給我們,您向Oziway系統付款)。為此,我們需要收取所支付金額的 5% 的管理費。
已付金額將由管理費增加。我們需要這筆費用來支付支付閘道或向我們收取這筆費用的銀行的費用

例子:

column #1: 您要向賣方支付的金額

column #2: 管理費

column #3: 您實際支付的金額

#1#2#3
100 USD5 USD105 USD

 

奧齊威是一個安全的市場

與所有互聯網電子商務市場一樣,您應該採取預防措施,防止您匯款給誰。嘗試與信譽最好的賣家打交道
為了增加獲得積極買家體驗的機會,我們推出了 3 個工具來説明買家
1)客戶保護計劃,在我們知道您收到您的商品後,我們會將資金髮放給賣方。 2)驗證賣方計畫,其中賣方要驗證並接收驗證賣方圖示,需要向我們發送工廠的所有正式檔和照片,以證明他們經營合法業務 3)促進推廣那些他們知道是安全的賣家(他們以前推廣過這些賣家,就像一個值得信賴的協力廠商。這在奧茲威是獨一無二的

 

什麼是客戶保護計劃

您可以購買 Oziway 列出的任何產品或服務,並使用銀行轉帳或其他方式直接向賣方付款。但是,如果您想線上支付這些產品,您可以這樣做,在這種情況下,我們將釋放資金給賣方後,我們確信您收到產品。即使產品將由產品的賣方交付,我們也需要從您收到商品時瞭解。如果您不告訴我們交貨狀態,我們將假定您在預計交貨時間 7 天后收到。告訴我們交貨是否有問題。
為了增加獲得積極買家體驗的機會,我們還建議賣家加入我們的驗證賣家計劃。要驗證賣方,他們需要向我們發送工廠的所有正式檔和照片,以證明他們經營合法業務

 

贊助者

贊助者能用Oziway賺取多少

這取決於兩件事:

- 您推廣網站或專案的方式
- 組織的發展程度

但根據我們的經驗,我們有信心,按照我們的步驟的贊助者應該每月賺50美元或更多,只是在小型零售交易。然後是大批發交易,這是值得更多的錢

在 Oziway,您可以收到一個主動傭金和一個被動委員會。發展您的組織,邀請其他人,當你聽到有人需要一個專案,這是在Oziway,邀請他們從您的網站購買該專案

通過推廣您的網站和在那裡發佈的專案,您將從銷售中獲得有效傭金。通過發展您的組織(以便其他人獲得主動傭金),您將獲得被動傭金

通過邀請其他人從您的網站註冊,並告訴組織中的朋友也發展他們的組織,從而發展您的組織。這將是你和你的朋友被動傭金的基礎

Oziway 成功的秘訣:通過邀請贊助者和客戶來發展您的組織

如何開始推廣

要開始推廣,你首先需要在Oziway註冊(免費),然後你需要設置你的免費網站,這將功能的產品和類別,由你選擇在互聯網上推廣。當有人決定在您的網站上購買時,您無需發送或銷售任何內容 - 所購買產品的賣方會這樣做,一旦我們收到賣方的傭金,即您就會收到您的傭金(傭金的一部分也已支付 邀請您到 Oziway 社區的招聘人員
閱讀更多 這裡

 

成為Oziway的推廣人會花費任何費用嗎?

Oziway 對促銷員免費。成為我們的贊助者社區的一部分不會花費您任何費用。你沒有義務做任何事情。您可以通過推廣賣家在Oziway上列出的優惠來賺取額外的收入。如果有人從您的網站購買某些內容(此產品或服務由賣方提供,我們從賣方收到傭金),則您會收到該傭金的大部分。邀請您到 Oziway 的人也將收到該傭金的一小部分,就像您將收到您邀請進入 Oziway 的每個贊助者傭金的一小部分一樣。因此,繼續推廣,並不斷邀請!

 

如何設置我的網站進行推廣

當您在 Oziway 註冊時,您首先需要設置您的帳戶。填寫您的電話號碼、電子郵件地址、行銷資訊並選擇您的產品類別,並選擇您選擇的國家/地區(您打算推廣商店的位置)。最好使用您在PayPal中使用的相同電子郵件地址,或您在微信(中國)使用的手機,因為這些帳戶是我們將支付的帳戶。您從我們這裡收到您自己的"互聯網商店"位址,其中充滿了您選擇的類別內的產品。您可以隨時更改您的個人資料並選擇不同的類別

您選擇的類別中的所有產品都會自動添加到您的商店。如果已將商店配置為包含整個類別的專案,則如果新專案添加到這些類別,則這些專案將自動顯示在您的商店中。如果已選擇要在商店中顯示的特定專案,則新專案不會自動顯示

 

如何推廣特定賣家添加的專案

設置您的個人網站以提供特定的賣家產品是很容易的。閱讀更多 這裡

 

誰向買方交付產品

賣方交付的專案 - 不要擔心,你贊助者不必發送任何專案給任何人。你要做的就是推廣你的Oziway連結。是賣方發送物品,收集錢,並支付傭金給Oziway,以便我們可以支付你

 

活動委員會

有效傭金是您促銷直接導致交易時賺取的傭金。您告訴某人有關您的網站,此人購買了該專案。一旦我們收到賣方的傭金,我們付大部分費用給您。然後,您的傭金稱為一級傭金。傭金的一小部分將留在奧茲韋,我們也將支付邀請您到奧茲韋的贊助者

 

被動傭金

被動傭金是您邀請朋友成為 Oziway 的贊助者時賺取的傭金,而該朋友會推銷自己的商店或產品,從而導致交易。朋友告訴某人他們的網站,有人買了該專案。一旦我們收到賣方的傭金,我們會向您的朋友支付大部分傭金,但您也會收到一小部分用於發展您的組織的傭金。然後,您的傭金稱為二級傭金,而您的朋友傭金稱為一級傭金。委員會的一小部分將留在奧茲韋

 

使您的組織國際化

在奧茲韋沒有邊界。儘管向朋友推廣您所在國家的產品更有意義,但您可以在世界各地招募推廣商。組織中贊助者越多,您獲得有吸引力的被動收入的機會就越大

 

在 Oziway 上專業推廣

不時有特殊、高收入的"優質"專案。我們將直接聯繫那些有良好的組織成長記錄的贊助者

 

如何為客戶創建自訂產品/服務

我們提供了一個報價系統,您可以使用該系統向客戶發送單個報價單。閱讀更多這裡

 

您如何獲得傭金

所有傭金均以美元計算,然後以本國貨幣支付至您的銀行帳戶或PayPal或微信,甚至西聯銀行

在您升級的已完成交易(或您邀請到 Oziway 的朋友)後,傭金金額(主動或被動)將添加到您的 Oziway 電子錢包中的餘額中。要收到您的錢,您必須從 Oziway 電子錢包發出提款請求。如果您希望我們向銀行帳戶、微信、貝寶或西聯辦事處付款,請告訴我們

 

在付款前需要填寫的任何表格或檔

我們需要填寫線上表格(稅務驗證表),以便我們知道您來自何處(您納稅的國家/地區)此表單可在您的業務儀表板上找到。我們將該資訊傳遞給 Oziway 支付服務(如協定中定義),用於付款處理

 

 

賣家

在Oziway做賣家要花多少錢嗎?

向 Oziway 添加專案是免費的。如果我們不為您出售任何東西,成為我們賣家社區的一員不會花費您任何費用。您可以列出您的所有產品,如果您不出售任何 Oziway,您將不支付任何費用。您唯一有義務支付的款項是您申報支付每個物品銷售的傭金。您告訴我們,我們從我們為您支付的銷售收入中可以支付多少

 

什麼是已驗證的賣家以及如何成為驗證

經驗證的賣方是經 Oziway 驗證為安全和值得信賴的業務合作夥伴的賣方。驗證意味著您可以更輕鬆地添加線上付款的產品,人們會信任您為賣家。一旦您成為經過驗證的賣家,您就會在您的商品頁面上收到"已驗證的賣家"徽章,並且您可以添加具有線上付款的專案,而無需驗證專案。要成為經過驗證的賣家,我們需要知道你是誰,我們需要您的公司檔,並可能證明您有辦公室或工廠。
如果您想成為經過驗證的賣家,請通過從您的業務儀表板索取更多資訊與我們聯繫。我們將向您發送您需要向我們提供哪些資訊的詳細資訊

 

如何使我的專案在許多國家/地區提供

要使您的商品在許多國家/地區可用,您需要添加的是作為全球產品/服務。全球報價是一個專案,能夠由你交付給買家在世界任何地方。它在 Oziway 上作為全球優惠輸入,然後在所有 Oziway 頁面上以所有不同貨幣(自動計算)提供,並自動翻譯成多種語言。如果該專案是實物產品,則必須將其發送給另一個國家的買方。如果該專案是數位的(要下載),那麼很明顯,它不是出貨的,它立即成為購買後可用

 

如何接收使用線上付款銷售的商品的付款

轉到電子錢包模組,然後按一下"提款"按鈕。輸入您的帳戶詳細資訊和金額,然後等待付款。每月支付一次。顯然,你不能提取超過你的錢包

 

添加專案時,[驗證所需的天數] 意味著什麼

這意味著您,賣方,需要這麼多天來完成交易。您需要從買方接收資金(或來自 Oziway 的資訊,買方線上支付),併發送專案

 

添加物料時,[大致交貨時間] 意味著什麼

這是賣方需要多少時間交付專案,交貨時間將是近似的,因為它取決於產品將發送到何處。此資訊顯示在專案頁面上

 

添加具有線上付款的專案時,我的產品是否需要驗證?

如果您是已驗證的賣家,則專案未經驗證,它們會在添加後立即發佈。如果您不是經過驗證的賣家,需要 Oziway 員工(在螢幕上)驗證他們,以確保他們遵守我們平臺的條款及條件

 

添加專案時,為什麼 Oziway 要求我輸入以美元表示的價格

如果物料在許多國家/地區可供交貨,則需要使用美元價格,因為從該美元價格中,我們自動計算所有其他貨幣,使用每日更新xe.com

 

如何添加工廠匯出的專案

我們增加了公佈批發數量商品的可能性。這些添加沒有具體的價格,只是一個價格範圍。您可以發佈最低訂單數量和價格範圍,然後當買方感興趣時,您可以使用 Oziway Messenger 系統協商交易條件,該系統具有翻譯功能,當賣方和買方交談時非常有用不同的語言。閱讀更多 這裡

 

如何銷售產品

如果您想提供產品或服務,請轉到您所在國家/地區的 Oziway 頁面(或全球Oziway.com頁面)並登錄到您的業務儀表板。在那裡,您可以找到一個選項[添加專案]。 添加專案是免費的。將專案添加到我們的資料庫不需要任何費用。所有你需要的是指定百分比傭金,你會支付Oziway後,你的專案被推廣,買方支付它。我們需要這筆款項,以便我們可以支付贊助者。您僅在收到客戶的付款並將物料交付給客戶後支付 % 傭金

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How do You get paid for physical products that you need to deliver

If you added the item with an offline payment, its easy – the Buyer has to pay you directly (by bank transfer, PayPal, WeChat, transfer within the Oziway Wallet or even by cash). You choose how to receive the money. If you added the product with an online payment, the Buyer paid to Oziway and Oziway transferred the funds to your Oziway Wallet (minus the commission). Once you have Completed the transaction, the money becomes available and you can make a Withdrawal Request

 

How Do You know who to deliver physical products or services to

Login to your Business Dashboard available on Oziway

There you will find a List of Pending Transactions – transactions that need to be fulfilled. When you open a transaction, you see all details, who bought what, and whether it was paid (if it was an online payment item). You can start a conversation with the customer to make delivery arrangements or discuss any other aspect of the transaction. Our Messenger system automatically translates the conversation so even if the Buyer talks in a different language, you will not have problems communicating

 

How Do You tell us that a transaction did not finalize, so that you don’t pay any Commission

Login to your Business Dashboard available on Oziway

There you will find a List of Pending Transactions – transactions that need to be accepted (OK) or rejected (FAIL). You have a number of days (that you entered when you posted a product) to verify that a transaction took place, therefore to Accept (OK) the transaction, or to Reject (FAIL). You reject the transaction if it did not finalize. You will not have to pay commission for rejected transactions

 

How do you pay the commission for the sale of physical products

Login to your Business Dashboard available on Oziway

There you will find a List of Transactions that need to be accepted (OK - delivered) or rejected (FAIL - not delivered). If an Item was added with an online payment, we automatically took our commission once the Buyer paid for the item. If the item was added with an offline payment, and you complete the transaction (buyer paid, you delivered), you have 7 days to pay the commission to Oziway using one of the available payment methods. You will receive a tax receipt for marketing services after making the payment (please allow several working days for the tax receipt to be delivered to you)

Now in more detail, when you add items to Oziway, you enter how many days you need to finalize the transaction (including delivery). You set the status of each transaction, before the declared number of days has passed (if we receive no feedback, Oziway automatically sets the transaction to Success and you are required to pay the commission)

1 of 3 things now will happen:

- If the transaction was not finalized (Customer did not pay, no delivery took place), then set the status to Rejected (FAIL) and enter a description – what happened, why the transaction did not finalize. You will not be required to pay any commission
- If the transaction was set to Success (OK) automatically, but it did not actually take place (you forgot to reject the transaction), contact us and let us know what happened, using the contact form or chat. We will try to solve the problem
- If the transaction was finalized and its status set to Accepted (OK, automatically or by you), you have 7 days to make the payment (you will receive a business receipt for the payment). Please do not be late with the payment because after 7 days, if no payment is made, your products are automatically disabled

 

How do you get paid for digital/downloadable products

When you add a Digital (Downloadable) product, you set a price in USD. Automatically this product will get published in all our country websites, and its price will be automatically converted to all currencies in those stores (Australian Dollar, Chinese Yuan, Euro etc). When a Buyer buys, Your Balance will automatically be increased, you can then send a Withdrawal Request and we will pay to the account chosen by you. Please see above How we send the Payouts

 

all Users

How to withdraw money from your Oziway Wallet

To withdraw money you have to login to your account on Oziway and then from the Promoter menu, click on Wallet
In the Wallet program, click on Withdraw
Then, enter the amount to withdraw, choose the method of payment (bank account, PayPal, WeChat or Western Union), and enter the account details
If you want to withdraw to a bank account, its important the account number is in an IBAN format (with the 2 letter country code in the beginning of the number)
If you are not sure how to fill out the withdrawal form, contact us using the Chat function, or the Messaging module to the Administrator

 

How to withdraw money to a different bank account

If you want to receive a payout to a different email address (in Paypal) or a different mobile number (in WeChat) then the one which is registered with us, then on the Payout Request Form you can enter this data in the comments field. Please note that such payout requests might take longer to be fulfilled, since we have to verify the data

 

How long does it take for Oziway to pay me the money

It depends on how the payment is to be made. With bank transfers, this takes from 3 to 5 days. With PayPal it should take less. With WeChat it also is pretty quick. We need to verify all payments before sending the request to the bank. Please remember that we make payments once per month at the end of the calendar month. Payment requests should be made 7 days before the end of the money, for us to send them in that month

 

Do you take taxes from my withdrawal request

We don’t need any contract with you in order to pay you out. We also do not decrease your payout to pay taxes. If you are an Australian resident then we will need this information from you including your ABN (Australian Business Number) or TFN (Tax File Number). If you are a resident of any other country then we will need to know this. This is all done during your first withdrawal request (we need to verify your tax residency – in which country you pay taxes). This will not last more than several days. You will need to pay taxes in your country and you can use the tax reports on your business dashboard to fill out your own tax forms. We will not help you here

 

How much does it cost to get the withdrawal request paid out

We generally need to take 5% from the payout, this is the administration fee. We have to pay for the external payment company, like Transferwise.com for example for bank transfers. For Western Union payouts, the cost is 10%. Every time you request a withdrawal and choose a Payment method, you will see the cost of the operation

example:

column #1: Amount you request to withdraw

column #2: Administration fee

column #3: Amount that you will receive

#1#2#3
100 USD5 USD95 USD

 

 

Other information

How to become a partner of Oziway in your country

If you would like to be a Partner of Oziway in your country, please contact us (use to contact form). We are looking for Partner companies with established businesses and a solid reputation to help our Oziway users (Sellers, Promoters and Buyers) in obtaining all necessary information related to their business on Oziway. We offer a solid business opportunity

 

Does Oziway Deduct Any Tax From Payouts

There are 2 kinds of taxes that are payable. An income tax as a Seller when you sell an item, and an Income tax for the Promoter when you earn a commission. As a Seller, you are obligated to issue a sales receipt to the Buyer for your transaction, this has nothing to do with Oziway. As a Promoter, you are obligated to pay taxes on your earnings. In both cases you should pay taxes and other appropriate levies in your own country. We do not inform your country tax office about your earnings. This is your obligation. By using this service, you take the responsibility of reporting your own earnings to Your authorities. For this, we have made available a Tax Report feature for you to see all earnings and payouts for the year

 

 

如何獲得需要交付的物理產品的費用

如果您添加的專案與離線付款,它很容易 - 買方必須直接支付您(通過銀行轉帳,貝寶,微信,在Oziway錢包內轉帳,甚至現金)。你選擇如何收到錢。如果您通過線上付款添加產品,買方向 Oziway 付款,Oziway 將資金轉移到您的 Oziway 錢包(減去傭金)。完成交易後,資金將可用,您可以提出提款請求

 

您如何知道向誰提供物理產品或服務

登錄到 Oziway 上可用的業務儀表板

在那裡,您將找到一個待處理事務清單 - 需要完成的事務。 當您打開交易記錄時,您將看到所有詳細資訊、誰購買了什麼以及是否已付款(如果是線上付款專案)。您可以與客戶開始對話,以做出交貨安排或討論交易的任何其他方面。我們的 Messenger 系統會自動翻譯對話,因此即使買方以不同的語言交談,您也不會在溝通方面遇到問題

 

您如何告訴我們交易沒有完成,這樣您就不會支付任何傭金

登錄到 Oziway 上可用的業務儀表板

在那裡,您可以找到一個待處理事務清單 – 需要接受 (OK) 或拒絕 (FAIL) 的事務。您有幾天時間(在發佈產品時輸入)來驗證交易是否發生,因此可以接受(確定)交易記錄或拒絕 (FAIL)。如果事務未完成,則拒絕該事務。您不必為被拒絕的交易支付傭金

 

你如何支付銷售實物產品的傭金

登錄到 Oziway 上可用的業務儀表板

在那裡,你會發現一個需要接受(確定 - 已交付)或拒絕(FAIL - 未交付)的交易清單。如果商品是添加與線上付款,我們會自動採取我們的傭金,一旦買方支付該專案。如果專案是使用離線付款添加的,並且您完成了交易(買方已付款,您已交付),則您有 7 天的時間使用可用的付款條件之一向 Oziway 支付傭金。付款後,您將收到行銷服務的稅務收據(請允許數個工作日將稅務收據送達您)

現在,在更詳細地將物料添加到 Oziway 時,輸入完成交易(包括交貨)所需的天數。您在聲明的天數過去之前設置每個交易的狀態(如果我們沒有收到任何回饋,Oziway 會自動將交易記錄設置為"成功",您需要支付傭金)

現在將發生 3 件事中 1 項:

- If the transaction was not finalized (Customer did not pay, no delivery took place), then set the status to Rejected (FAIL) and enter a description – what happened, why the transaction did not finalize. You will not be required to pay any commission
- If the transaction was set to Success (OK) automatically, but it did not actually take place (you forgot to reject the transaction), contact us and let us know what happened, using the contact form or chat. We will try to solve the problem
- If the transaction was finalized and its status set to Accepted (OK, automatically or by you), you have 7 days to make the payment (you will receive a business receipt for the payment). Please do not be late with the payment because after 7 days, if no payment is made, your products are automatically disabled

 

如何獲得數位/可下載產品的報酬

當您添加數位(可下載)產品時,您設置的價格以美元為單位。本產品會自動在我們所有的網站上發佈,其價格將自動轉換為這些商店中的所有貨幣(澳元、人民幣、歐元等)。當買家購買時,您的餘額將自動增加,然後您可以發送提款請求,我們將支付到您選擇的帳戶。請參見上面我們如何發送付款

 

所有使用者

如何從您的 Oziway 錢包提取資金

要提取資金,您必須在 Oziway 登錄您的帳戶,然後從"促銷"功能表中,點擊"錢包"
在"錢包"計畫中,按一下"提款"
然後,輸入要提取的金額,選擇付款條件(銀行帳戶、PayPal、微信或西聯),並輸入帳戶詳細資訊
如果您想提取到銀行帳戶,其重要的帳號是 IBAN 格式(號碼開頭有 2 個字母的國家/地區代碼)
如果您不確定如何填寫提款表,請使用聊天功能或向管理員發送消息模組與我們聯繫

 

如何將資金提取到其他銀行帳戶

如果您想接收其他電子郵件地址(Paypal)或其他手機號碼(在微信中)的付款,那麼在付款申請表上,您可以在評論欄位中輸入此資料。請注意,此類付款請求可能需要更長時間才能完成,因為我們必須驗證資料

 

Oziway要多久才能付我錢

這取決於如何付款。銀行轉帳需要3至5天。與PayPal,它應該採取較少。與微信也相當快。在將要求傳送給銀行之前,我們需要驗證所有付款。請記住,我們在日曆月結束時每月付款一次。付款申請應在付款結束前7天提出,以便我們當月寄出。

 

您是否從我的提款請求中收取稅款

我們不需要和你簽訂任何合同來支付你。我們也不會減少您的支出以支付稅款。如果您是澳大利亞居民,我們需要您提供此資訊,包括您的 ABN(澳大利亞業務號)或 TFN(稅務檔編號)。如果您是任何其他國家的居民,那麼我們需要知道這一點。這一切都是在您的第一次提款請求期間完成的(我們需要驗證您的稅務居住權 – 您在哪個國家/地區納稅)。這將持續不超過幾天。您需要在您所在的國家/地區納稅,並且您可以使用業務儀表板上的納稅報告填寫您自己的納稅申報表。我們不會在這裡説明你

 

支付提款請求的費用是多少

我們一般需要從支付5%,這是管理費。我們必須為外部支付公司付費,例如Transferwise.com銀行轉帳。對於西聯支付,費用為 10%。每次您請求提款並選擇付款條件時,您都會看到操作成本

例子:

column #1: 您請求提款的金額

column #2: 管理費

column #3: 您將收到的金額

#1#2#3
100 USD5 USD95 USD

 

 

其他資訊

如何成為 Oziway 在您所在國家/地區的合作夥伴

如果您想成為您所在國家/地區的 Oziway 合作夥伴,請聯繫我們(使用聯繫表格)。我們正在尋找擁有成熟業務和穩固聲譽的合作夥伴公司,以説明我們的 Oziway 使用者(賣方、促銷商和買家)獲得與他們在 Oziway 的業務相關的所有必要資訊。我們提供可靠的商機

 

Oziway 是否從付款中扣除任何稅款

有2種稅是應付的。出售商品時作為賣方的所得稅,在賺取傭金時向贊助者徵收所得稅。作為賣方,您有義務為您的交易向買方開具銷售收據,這與 Oziway 無關。作為贊助者,您有義務為您的收入納稅。在這兩種情況下,您都應該在自己的國家繳納稅款和其他適當的稅款。我們不會將您的收入通知您所在國家稅務局。這是你的義務。使用此服務,您有責任向您的當局報告自己的收入。為此,我們提供了稅務報告功能,讓您查看該年度的所有收入和支出

 

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