FAQ - Frequently Asked Questions

On this page you will find the most commonly asked questions, and their answers

常見問題解答 - 常見問題

在此頁面上,您將找到最常問的問題,以及他們的答案

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How can I start promoting

To start Promoting, you first have to register at Oziway (its free), and then you need to setup your free website which will feature products and categories chosen by you for promotion on the internet. When someone decides to make a purchase on your website, you don't need to send or sell anything - the Seller of the purchased product does that and once we receive the commission from the Seller, you receive your part of the commission (a part of that commission is also paid to the recruiter that invited you to the Oziway community.
Read more here

如何開始推廣

要開始推廣,你首先需要在Oziway註冊(免費),然後你需要設置你的免費網站,這將功能的產品和類別,由你選擇在互聯網上推廣。當有人決定在您的網站上購買時,您不需要發送或銷售任何內容 - 所購買產品的賣方會這樣做,一旦我們收到賣方的傭金,即您就會收到您的傭金(傭金的一部分也是d 邀請您到奧茲威社區的招聘人員。
在此處閱讀更多內容

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Does it cost anything to be a promoter on Oziway?

Being part of our Promoter community does not cost you anything. You are not obligated to do anything. You can however earn additional money by promoting offers listed by Sellers on Oziway. If someone buys something from your website (this product or service is delivered by the seller and we receive commission from the seller),m then you receive a commission also. The person that invited you to Oziway will also receive a small commission from every one of your sales, just like you will receive a small part of the sale from the website of each Promoter that you invited into Oziway. So keep promoting and keep inviting!

成為Oziway的推廣人需要花費任何費用嗎?

成為我們的贊助者社區的一員不會花費您任何費用。你沒有義務做任何事情。然而,您可以通過推廣賣家在Oziway上列出的優惠來賺取額外的收入。如果有人從您的網站購買的東西(此產品或服務由賣方交付,我們從賣方收到傭金),m 然後您也收到傭金。邀請您到 Oziway 的人還將從您的每個銷售中收到一小部分傭金,就像您從您邀請進入 Oziway 的每個促銷商的網站獲得一小部分銷售一樣。因此,繼續推廣,並不斷邀請!

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Does it cost anything to be a seller on Oziway ?

Being part of our Seller community also does not cost you anything if we don't sell anything for you. You are not obligated to do anything. You can list all your products and if you don't sell anything on Oziway, you will not pay anything. The only payments that you will be obligated to pay, are the commissions that you define as adequate for the sale of each one of your Products. That's right, you tell us how much you can pay from the sales that we make for you!

在Oziway上做賣家需要多少錢嗎?

如果我們不為您出售任何東西,作為我們賣家社區的一員也不會花費您任何費用。你沒有義務做任何事情。您可以列出您的所有產品,如果您不出售任何 Oziway,您將不支付任何費用。您唯一需要支付的款項是您定義為足以銷售每個產品的傭金。沒錯,您告訴我們,我們從我們為您支付的銷售額中可以支付多少!

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How to become a partner of Oziway in your country

If you would like to be a Partner company of Oziway in your country, please contact us (use to contact form). We are looking for Partner companies with established businesses and a solid reputation to help our Oziway users (Promoters and Customers) in obtaining all necessary information related to their business on Oziway. We offer a solid business opportunity.

如何成為 Oziway 在您所在國家/地區的合作夥伴

如果您想成為您所在國家/地區的 Oziway 合作夥伴公司,請聯繫我們(使用聯繫表格)。我們正在尋找擁有成熟業務和穩固聲譽的合作夥伴公司,以説明我們的 Oziway 使用者(贊助者和客戶)獲得與他們在 Oziway 的業務相關的所有必要資訊。我們提供可靠的商業機會。

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What is a Verified Seller and how to become one

A verified seller is a Seller (Supplier) which has been verified by Oziway as being a safe and trustworthy supplier. Once you become a verified seller, you receive the Verified Seller badge on your product page, and you are able to offer products with an Online Payment. We need to know who we are dealing with with Online Payments, because in those cases, it is Oziway which is formally the Seller of the Product. With online payments, you sell the product to us, and then we resell it to the Customer.
Online payments are only available as an option to Verified Sellers who will be there when we have a problem with the product (a Return is requested from the Customer).
We buy the Product from you and you deliver it to our Customer. All this is a part of our Customer Protection Programme.
If you want to become a Verified Seller, please contact us by requesting further information from your business dashboard. We will send you details of what information you need to provide ot us, and how much it costs to get verified.

什麼是經過驗證的賣家以及如何成為賣家

經驗證的賣方是經 Oziway 驗證為安全和值得信賴的供應商的賣方(供應商)。成為經過驗證的賣家後,您可以在產品頁面上收到"已驗證的賣家"徽章,並且您可以提供線上付款的產品。我們需要知道我們處理誰線上支付,因為在這種情況下,它是Oziway,這是正式的產品賣家。通過線上支付,您將產品出售給我們,然後我們轉售給客戶。
線上付款僅作為已驗證賣家的選項提供,當我們對產品出現問題時,這些賣家將在那裡(客戶要求退貨)。
我們從您那裡購買產品,您將其交付給我們的客戶。 所有這些都是我們客戶保護計劃的一部分。
如果您想成為經過驗證的賣家,請通過從您的業務儀表板索取更多資訊與我們聯繫。我們將向您發送詳細資訊,說明您需要向我們提供哪些資訊,以及驗證需要多少費用。

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What is a Global offer

A global offer is a product which is able to be shipped by the Seller anywhere in the world. It is entered on oziway.com as a GLOBAL OFFER and then it becomes available on all Oziway pages, in all different currencies (calculated automatically). It almost always is a product which is sent to you from another country. If the product is a digital one, then obviously it is not shipped, and it becomes available immediately after purchase.

什麼是全球優惠

全球報價是一種產品,能夠由賣方運送到世界任何地方。它oziway.com作為全球產品輸入,然後在所有 Oziway 頁面上以所有不同貨幣(自動計算)提供。它幾乎總是從另一個國家發送給您的產品。如果產品是數位產品,那麼很明顯,它不是發運的,在購買後立即可用。

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How to withdraw money to your account?

To withdraw money you have to login to your account on Oziway.com and them from the Menu Promoter, click on Wallet.
In the Wallet module, click on Withdraw.
On the window that pops up, enter the amount to withdraw, choose the method of payment (bank account, PayPal, WeChat in China or Western Union), as the account details.
If you want to withdraw to a bank account, its important the account number is in a IBAN format (with the 2 letter country code in the beginning of the number). Don't worry, if the number is not correct, we will contact you about this.
If you are not sure how to fill out the withdrawal form, contact us using the Chat function, or the Messaging module to the Administrator.

如何提取資金到您的帳戶?

要提取資金,您必須在Oziway.com上登錄您的帳戶,並從功能表推廣人中登錄,點擊"錢包"。
在"錢包"模組中,按一下"提款"。
在彈出的視窗中,輸入要提取的金額,選擇付款條件(銀行帳戶、PayPal、微信中國或西聯)作為帳戶詳細資訊。
如果您想提取到銀行帳戶,其重要的帳號是 IBAN 格式(號碼開頭有 2 個字母的國家/地區代碼)。別擔心,如果號碼不正確,我們會聯繫你。
如果您不確定如何填寫提款表,請使用聊天功能或向管理員發送消息模組與我們聯繫。

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How long does it take for Oziway to pay me the money

It depends on how the payment is made. With bank transfers, this takes from 3 to 5 days.With PayPal it should take 2-3 days. With WeChat it also should take 2-3 days. We need to verify all payments before sending the request to the bank..

Oziway要多久才能付我錢

這取決於付款條件。銀行轉帳需要3至5天。與PayPal,它應採取2-3天。與微信它也可能需要2-3天。我們需要在將要求傳送給銀行之前驗證所有付款。

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Do you take taxes from my withdrawal request ?

We don't need any contract with you in order to pay you out. We also do not decrease your payout to pay taxes. If you are an Australian resident then we will need this information from you including your ABN (Australian Business Number) or TFN (Tax File Number). If you are a resident of any other country then we will need to know this. This is all done during your first withdrawal request (we need to verify your tax status). This will not last more than 1-2 days. You will need to pay taxes in your country and you can use the tax reports on your business dashboard to fill out your own tax forms. We will not help you here.

您是否從我的提款請求中收取稅款?

我們不需要和你簽訂任何合同來支付你。我們也不會減少您的支出以支付稅款。如果您是澳大利亞居民,我們需要您提供此資訊,包括您的 ABN(澳大利亞業務號)或 TFN(稅務檔編號)。如果您是任何其他國家的居民,那麼我們需要知道這一點。這一切都在您的第一次提款請求期間完成(我們需要驗證您的納稅狀態)。這將持續不超過1-2天。您需要在您所在的國家/地區納稅,並且您可以使用業務儀表板上的納稅報告填寫您自己的納稅申報表。我們不會在這裡説明你。

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How to pay for an order?

Login to your Dashboard, and click on My Orders. Next click on the order which you would like to pay for. You will see the possible payment methods, choose the preferred payment method and pay for the order. You will be redirected top the chosen payment method gateway (website).

如何支付訂單?

登錄到儀表板,然後按一下"我的訂單"。接下來,按一下您要支付的訂單。您將看到可能的付款條件,選擇首選付款條件並支付訂單。您將被重定向到所選付款條件閘道(網站)的頂部。

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How much does it cost to get the withdrawal request paid out ?

We take 5% from the payout, this is the administration fee. We use this 5% to cover the costs of the operation like bank fees or PayPal costs.

example:

column #1: Amount you request to withdraw

column #2: Administration fee

column #3: Amount that you will receive

支付提款請求需要多少錢?

我們從支付中取5%,這是管理費。我們用這5%來支付運營成本,如銀行手續費或PayPal費用。

例子:

列 #1:您請求提取的金額

列 #2:管理費

列#3:您將收到的金額

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#1#2#3
100 USD5 USD95 USD

How much does it cost to make a payment the Oziway system?

Just like with Payouts, we also need to cover the costs of Payins (you making a payment to the Oziway system). For this, we need to charge an administration fee of 5% of the amount being paid. The paid amount will be increased by the administration fee. We need this fee to pay for costs od payment gateways or banks that charge us this fee.

example:

column #1: Amount you want to pay

column #2: Administration fee

column #3: Amount that you will receive

支付 Oziway 系統的費用是多少?

就像支付一樣,我們還需要支付Payins(您向Oziway系統付款)的費用。為此,我們需要收取所支付金額的 5% 的管理費。已付金額將由管理費增加。我們需要這筆費用來支付支付閘道或向我們收取這筆費用的銀行的費用。

例子:

列 #1:您要支付的金額

列 #2:管理費

列#3:您將收到的金額

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#1#2#3
100 USD5 USD105 USD

What is the Customer Protection Programme

You can buy any product or service listed with Oziway, and pay directly from the Sellers. However, if you would like to pay ONLINE for these products, you can do so, and in such cases the Seller will be our Oziway organization. We take upon ourselves the liability for the products delivered to you. Even though the products will still be delivered by the source of the product, we will have the source verified and have the products verified also. For a source (for example factory) to be verified, they need to send us all formal documents and photos of the factory, to prove that they are running a legitimate business. For products they need to provide photo proof that the products are of good quality because we are responsible for those products for the duration of the warranty period. Additionally, if the source can not be successfully verified, they can send us the products (physically) where, after inspection we can make them available to you, the customer.

什麼是客戶保護計劃

您可以購買 Oziway 列出的任何產品或服務,並直接從賣家處付款。但是,如果您想線上支付這些產品,您可以這樣做,在這種情況下,賣方將是我們的Oziway組織。對於交付給您的產品,我們承擔自己的責任。即使產品仍將由產品來源交付,我們也會對產品來源進行驗證,並驗證產品。要驗證來源(例如工廠),他們需要向我們發送工廠的所有正式檔和照片,以證明他們正在經營合法的業務。對於產品,他們需要提供照片證明,證明產品品質良好,因為我們負責這些產品在保修期內。此外,如果無法成功驗證來源,他們可以將產品(物理)發送給我們,在檢查後,我們可以提供給您,客戶。

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How can I receive a payment for my goods or services online?

In order to be able to receive a payment online, you should have your Seller account verified. Please use the Verification module in the business dashboard.

如何線上獲得商品或服務的付款?

為了能夠線上收到付款,您應該驗證您的賣家帳戶。請使用業務儀表板中的驗證模組。

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Why can I not pay for some products online ?

You can not pay for a product online, because the Seller is not verified or they have chosen to sell you a product after receiving payment directly from you. If you would like to pay for the product to us, please let us know. We will try to bring the product to you by buying it, and reselling it to you. Click on the link or button (Contact Oziway about the Product) and enquire. We will check with the seller, and we will try to send you the product after receiving a payment from you. We will become the Seller of the Product

為什麼我不能在網上支付一些產品?

您無法線上支付產品費用,因為賣方未經過驗證,或者他們選擇在直接從您那裡獲得付款後向您銷售產品。如果您想向我們支付產品費用,請告訴我們。我們將嘗試通過購買產品並轉售給您來將產品帶給您。點選連結或按鈕(聯繫Oziway關於產品)並查詢。我們將與賣方核實,我們會嘗試向您發送產品後,收到您的付款。我們將成為產品的賣家

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When posting an offer, what does

當發佈報價時,

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When posting an offer, what does

當發佈報價時,

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When posting an offer with an online payment, do my products need to be verified ?

Yes, they need to be verified (on the screen) by Oziway staff to make sure that it complies with the Terms an Conditions. We need to be sure the product is OK because we are going to be the formal seller of the product. In reality the Seller delivers the product, but formally, we buy the product from the Seller and resell it to the buyer. This needs to be done in the case of all online payment transactions.

通過線上付款發佈報價時,我的產品是否需要驗證?

是的,需要 Oziway 員工(在螢幕上)驗證它們,以確保其符合條款條款。我們需要確保產品正常,因為我們將成為該產品的正式銷售商。在現實中,賣方交付產品,但正式,我們從賣方購買產品,並將其轉售給買方。在所有線上支付交易的情況下,需要這樣做。

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When posting an offer why does Oziway ask me to enter price in USD?

The USD price needs to be used if the offer is made globally available , because from that USD price we then calculate all the other currencies, using daily updates by xe.com

發佈報價時,為什麼 Oziway 要求我輸入以美元為單位的價格?

如果報價在全球可用,則需要使用美元價格,因為從該美元價格中,我們再計算所有其他貨幣,使用每日更新xe.com

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How can I enter products which my factory exports

We have recently added the possibility to publish products available in wholesale quantities. These are added without specific prices, just a price range. Read more here

如何輸入工廠出口的產品

我們最近增加了出版批發產品的可能性。這些添加沒有具體的價格,只是一個價格範圍。閱讀更多 在這裡

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How can I promote products from a specific seller

Setting up your webshop to feature a specific sellers products is easy. Read more here

如何推廣特定賣家的產品

設置您的網上商店,以功能特定的賣家產品是很容易的。在此處閱讀更多內容

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How can I create a custom offer for my customer

We have recently made available a quotation system that you can use to send individual quotations to your customers. Read more here

如何為客戶創建自訂產品/服務

我們最近提供了一個報價系統,您可以使用該系統向客戶發送單個報價單。在此處閱讀更多內容

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